The Not-So-Friendly Skies

United Airlines has sparked a public relations nightmare with the recent forcible removal of a passenger from a plane in Chicago, a medical doctor who protested being bumped — literally — because he had patients to attend. To make it worse, four passengers lost their seats — three peaceably — to accommodate flying a quartet of United employees who needed to be in Louisville to crew another flight. Surely United could have figured out how to transport its employees without throwing paying customers off the plane. The passenger ended up being bloodied when two officers dragged him off the plane,...

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